Despite changing the phone number through support, the code still wasn’t being sent. The casino claimed the issue with sending the code was resolved and the player successfully made a withdrawal. However, due to the player’s lack of response, the complaint was rejected. Players with a Mostbet casino account can play at any time of the day or night on any of their mobile devices. The offers and promotions at Mostbet casino are as diverse as they come.
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The player from Czech Republic has submitted a withdrawal request less than two weeks prior to contacting us. Unfortunately, the player lost his winnings before we could help, therefore, we were forced to reject this complaint. The player from Hungary had his account blocked without an explanation.
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Consequently, the complaint was rejected due to lack of response from the player. The player from Russia had had an issue with the KYC procedure at an online casino. His account had been blocked due to difficulties in providing information about account top-ups made with cryptocurrency. The player had suggested that access to his transaction history could have helped retrieve the necessary information.
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The player’s unable to withdraw.
The player had a Skype call with the casino for verification purposes six days prior but had not received any response since then. However, the casino was unresponsive, and we suggested the player file an official complaint with the casino’s licensing authority. Later, the casino requested to reopen the complaint and stated that the player’s account was now active.
Player’s bets have been canceled without refund.
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The player from Morocco had submitted all required documents for the verification process at Mostbet but faced a lengthy one-month wait for a final video call via Skype. The player found this delay unreasonable and was disappointed with the inefficient verification process. The complaint was ultimately rejected due to the player’s lack of response to further inquiries from us, preventing any further investigation or resolution.
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