Despite changing the phone number through support, the code still wasn’t being sent. The casino claimed the issue with sending the code was resolved and the player successfully made a withdrawal. However, due to the player’s lack of response, the complaint was rejected. Players with a Mostbet casino account can play at any time of the day or night on any of their mobile devices. The offers and promotions at Mostbet casino are as diverse as they come.
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The player from Czech Republic has submitted a withdrawal request less than two weeks prior to contacting us. Unfortunately, the player lost his winnings before we could help, therefore, we were forced to reject this complaint. The player from Hungary had his account blocked without an explanation.
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Mostbet’s platform is designed to collaborate with partners who have a penchant for gaming and betting and crave high-quality, thrilling entertainment. This collaboration assures a large 60% income per 1 month for the bettor, at the mercy of a 30% payment. All games are certified by independent firms, and can not be hacked anyhow by either the casino’s administration or other players. Your winnings depend on the random number generator that picks winners and losers. Progressive jackpot slots are as it comes from the name, slots with a progressive jackpot.
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- Support claimed he had not met wagering requirements, yet failed to provide specific details on how much remained to be wagered.
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Consequently, the complaint was rejected due to lack of response from the player. The player from Russia had had an issue with the KYC procedure at an online casino. His account had been blocked due to difficulties in providing information about account top-ups made with cryptocurrency. The player had suggested that access to his transaction history could have helped retrieve the necessary information.
Player’s deposit has never been credited to his casino account.
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To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. MostBet Casino has an average customer support, judging by the results of our testing. Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. Players get a 50 percent up to $500 bonus when they first sign up at the site.
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The casino is a member of the Microgaming group, which also has a reputation for the gamification of lottery drawings. The online casino is a fairly new site in the online gambling scene, and offers players a promising package of activities and promotions that may attract even new players. Players can find games such as Live Dealer Roulette, Live Dealer Blackjack, and Live Dealer Punto Banco.
Player’s account has not been closed.
After verification of identity, the withdrawal will undoubtedly be possible and then those electronic wallets and charge cards, which belong to the owner of the account. Even if your account is hacked, malefactors will never be able to get your money. You will undoubtedly be immediately taken to the house page in the non-public cabinet of Mostbet, where you’ll manage to deposit your account. To make sure you always have access to Mostbet, it’s wise to save lots of the mirror link beforehand. The player from Czech Republic is experiencing difficulties withdrawing his funds. The player from Brazil is experiencing difficulties withdrawing his funds.
The player’s unable to withdraw.
The player had a Skype call with the casino for verification purposes six days prior but had not received any response since then. However, the casino was unresponsive, and we suggested the player file an official complaint with the casino’s licensing authority. Later, the casino requested to reopen the complaint and stated that the player’s account was now active.
Player’s bets have been canceled without refund.
This program is designed to recognize and reward players who continue to engage with the platform, ensuring that their commitment is duly acknowledged. You could be confident that any issues will be resolved by contacting their support team. Mostbet has one of the most dependable technical assistance, which settles disputes and tasks as swiftly as possible. It is always recommended to log out of your account if you are finished using Mostbet, especially if you are using a shared or public computer. That’s why we’ve crafted a sign-up process that is as quick and seamless since it gets. In a few simple steps, it is possible to become part of the MostBet community.
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- The player’s withdrawal request had been rejected multiple times without a clear explanation.
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- His account was eventually unfrozen, but he stopped responding to further inquiries.
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- Initially, we closed the complaint as ‘Unresolved’ because the casino failed to reply in the provided time frame.
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The player from Morocco had submitted all required documents for the verification process at Mostbet but faced a lengthy one-month wait for a final video call via Skype. The player found this delay unreasonable and was disappointed with the inefficient verification process. The complaint was ultimately rejected due to the player’s lack of response to further inquiries from us, preventing any further investigation or resolution.
The player from Nigeria had his account blocked without further explanation. The player has repeatable failed to finish the verification, therefore the case was rejected. The player from Hungary had their bonus winnings cancelled without further explanation. After gathering all the necessary information we have rejected this complaint. The player from India reports that a total deposit of 90,000, made in two transactions, has not been credited to his account.
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